Reservations and customer service

Airlines benefit from dedicated and specially trained reservations staff that is 24/7 availabe. Guaranteed. We offer dedicated telephone lines that are answered in person with the name of the carrier, fully representing the airline’s own identity. Our staff speaks your language figuratively, ánd literally, if desired.


Agents benefit in particular from our quick and easy accessibility, our professional expertise and pro-active approach. Knowing eachother well supports our mutual business also.


Reservations are made in our state-of-the-art web based ‘Cargospot-‘ tool. Cargospot is set up to be able to communicate with systems like SITA, Cargo 2000 and CASS. The Global GSA Group sends, on behalf of the airline, written booking confirmations. Also, confirmations of departure are sent directly after flight departure. Always.

"Outsourcing in a more and more competitive cargo market is the answer for the airline to save significant costs and be assured of the best possible yields and load factors.


The Global GSA Group is your partner to outsource your cargo sales activities whereby we will keep the airline’s full identity and name in the market of course."

Our key partners